Refund and Cancellation Policy

1. Purchase of Credits

Users can purchase credits to access tools and services at EraseMyBG. Once purchased, credits are added to your account and can be used to access various services and tools on our website.

2. No Cancellation Policy

Once a credit purchase transaction is processed, cancellation is not allowed. Users should review their purchase details carefully before proceeding with the transaction.

3. Refund for Unsuccessful Top-ups

• If a credit top-up transaction is unsuccessful, a refund will be processed within 5-6 working days.
• Refunds will only be provided for unsuccessful credit top-ups to EraseMyBG.com.
• Successful transactions will not be eligible for refunds under any circumstances.

4. No Refunds for Purchased Credits

• We do not offer refunds for purchased credits.
• Credits you purchase are non-refundable and cannot be exchanged for cash or returned to your bank account.

5. Non-Transferable Credits

• Credits are non-transferable and can only be used by the account they were initially assigned to.

6. Expiry of Credits

• Purchased credits do not expire and can be used anytime as long as our services remain available.

7. Using Credits

• Credits can only be used to access features and tools available on EraseMyBG.com.
• Usage of credits is subject to the terms and conditions specified on our website.

8. Subscription Model

• We offer one-time payments, where credits are credited to your account and can be used for accessing services.
• We also provide a monthly subscription model, where users can receive credits periodically for continued access to our tools and services.

9. Changes to Policy

• We reserve the right to modify this Refund and Cancellation Policy anytime.
• Changes and clarifications will take effect immediately upon their posting on the website.
• Users are encouraged to check this page for updates to stay informed frequently.

For any inquiries regarding refunds or cancellations, please contact [email protected].